Technical Support Engineer

What You Can Expect As a Tech Support Engineer at Zoom, you will serve as a primary point of contact for end-users and business customers, delivering timely technical assistance across Zoom's full product suite. You will develop hands-on expertise in SIP/VoIP and Contact Center technologies while building the diagnostic and problem-solving skills that form the foundation of a strong technical support career. Working across global shifts and multiple communication channels, you will make a direc…