Priority Engineer (NOC Operation)

In this role, you will: • Troubleshoot Complex / escalated network issues • Participate in Major Incident Management conference calls and associated bridge-lines • Work on tickets escalated from Tier 2 Support • Work on incidents in accordance with Integrated Operations Manage Incident Process Configuring of network devices (on back of break fix) • Work with Advanced technology functions (priority support) / Cisco TAC • Work like an SME for the entire network infra of the bank suporting technol…