India Network_VHC

Reviewed medical records and surgery documentation for insurance support. • Verified diagnosis and treatment details before pre-authorization. • Raised Information Requests (IR) for incomplete medical records. • Coordinated with doctors, billing and insurance teams. • Maintained SLA, TAT and quality compliance.Handled high-volume surgery coordination cases. • Improved documentation accuracy through detailed medical record verification. • Delivered timely case handling while meeting operational …