Lead Logistics Operations & customer Experience Specialist

Responsible for executing day-to-day supply chain operations across 3PL, 4PL and Destination Container Management (DCM) processes with the goal of driving Customer Experience. The role exists to ensure accurate, timely and customer-focused operational delivery across shipment tracking, reporting, milestone updates, exception handling and KPI support. The position requires strong execution discipline, attention to detail, customer communication through emails and the ability to work in a high-vo…