IT Support Associate

ROLE PURPOSE Provide responsive Level 1 IT support to employees in India and other supported locations. The role owns the user experience from first contact through resolution or escalation, supports secure endpoint and account operations, and keeps service records accurate and current. Position Overview Job title IT Support Associate (L1) Experience 2-3 years in service desk, desktop support, or end-user computing Education Bachelor’s degree (BE, B.Tech, BCA, BSc IT/Computer Science) or a 3-ye…