Software Development Manager

Ask any Customer Service Associate what slows them down and they'll show you: the field that doesn't autofill, the extra click on every third contact, the lookup that opens in another tab. None of these earns a spot on a roadmap by itself. Together they cost tens of thousands of associates minutes every day, and well over a thousand such requests reach us every year from the people on the front line. Your team fixes them. Based in Hyderabad, it has a mandate no other team has: go into any codeb…