L1 Production Support

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire and delight our business partners through our multiple banking delivery channels. Responsibilities: Resolve production incidents in a smooth and timely manner with minimal impact to b…