Job Description 1 BASIC FUNCTION Is the ‘Voice of the Guest’ within the hotel. Cooperates closely with the hotels’ management board and works cross-departmentally with all departments to improve reputation performance and guest satisfaction. Is the ‘Brand Ambassador’ within the hotels. Has a perfect understanding and clear vision of the brands’ promise to the guests and, monitors, plans and ensures brand compliance in hotel operations. Is the ‘Sustainability Leader’ within the hotels. Cooperate…
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Source: Adzuna