Lead Associate - Transactional Quality (Shipping & Logistics/ Shipping operations/ Import and Export Documentation/ Freight Forwarding)- Nasik - REF111337L_2026281533

Job Description Key Responsibilities: • Quality Assurance Management To Develop and implement a comprehensive quality assurance program for FNA management service so Establish communicate and monitor quality standards performance metrics and key performance indicators KPI so Conduct regular quality audits and evaluations of processes transactions and customer interactions • Team Leadership o Lead mentor and motivate a team of quality assurance professionals o Provide coaching and training to en…