Customer Success Engineer

Roles and Responsibilities Responsibilities 1. Learning about our products and implementing minor features using PHP . 2. Ability to answer customer queries and provide them with satisfactory answers. 3. Do extensive QnA with customers to clarify issues. 4. Coordinate with senior engineers to have resolved bugs/issues fixed. 5. Take end to end responsibility to closing support tickets 6. Generating new ideas, insights, products improvements and documenting them. 7. After due experience start sh…