Major Incident Manager

ROLE OVERVIEW: We are looking for a passionate, hard-working, and talented Call Leader who wants to remove risk to the customer, resolve globally impacting barriers, and drive innovation within the team. You will be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to contribute and build a support and process model that will impact Amazon at a global level. You'll be surrounded by people who are wickedly smart and bel…