Duties and Responsibilities Troubleshooting the complex/multi-domain/ incidents, that require design changes or involvement of OEMs, on the network and services that are escalated by L2 Resolver Group while adhering to SLA/KPIs Providing L3 level of Network and Service Assurance support for enterprise network on routing and switching and is comprised of Cisco based WAN/ LAN / WLAN and SDWAN technologies Carrying out complex network change events. Acting as the architect for the projects…