Senior Support Engineer

Senior Support Engineer Role Purpose The Senior Support Analyst is responsible for ensuring the stability, availability, performance, and operational support of the Fenergo KYC SaaS platform and its associated integrations. The role combines Production Support, ITIL Service Management, and SRE practices to deliver reliable and efficient support services across business-critical KYC and Client Lifecycle Management processes. The individual will act as a key member of the L1/L2 support function, …