Engineer, End User Services

The Role: 11:11 is looking for an Engineer – End User Services whose primary responsibilities will include being the first escalation path for Incidents and Requests from the Service Desk; troubleshooting computer hardware including but not limited to desktops, laptops, thin clients, and printers; and software application support to include, but not limited to Microsoft Windows and Mac operating systems, Intune, Autopilot, Jira Service Management. This is a full-time hybrid position based in In…