Associate Engineer- Desktop Support

Key Responsibilities: Provide first-level technical support to end-users (onsite/remote) Install, configure, and troubleshoot desktops, laptops, printers, and peripherals Handle operating system issues (Windows 10/11, basic Linux/Mac knowledge is a plus) Manage user accounts, password resets, and access issues (Active Directory) Support basic network connectivity issues (LAN/Wi-Fi/VPN) Install and configure standard applications (MS Office, Outlook, Teams, etc.) Log and track incidents using ti…