Service Delivery Manager, Sr

Details: Job Responsibilities: Act as Single Point of Contact (SPOC) for client(s) Responsible for day to day delivery of SAP services to various customers Provide leadership, direction and coach/mentor team Implement, monitor and adhere to Best Practices Implement process improvements Manage to Scope of Work and Change of Scopes Assist with new launches or new business with client(s) Assist with invoicing Additional Notes: The preceding job description has been designed to indicate the general…