Deputy Unit Manager - Corporate Audit Services

Job Purpose The purpose is to support in the organization growth by making sure that customer service should be compliant as per process and policies. Duties and Responsibilities Major Activities carried out by the role 1. To validate that customer service is aligns with customer fairness and ethical standards. 2. Monitor compliance of customer service activities including request handling, complaint resolution, TAT adherence, customer communication, documentation and closure controls. 3. Revie…