Resolution Specialist, Contact Center (International Voice Process)

Skillset: International Voice Process (US Shift) Experience: 10 months to 4 years. What you’ll do: As a Resolution Specialist, Contact Center you will take a high volume of incoming calls and chats from associates and candidates while navigating multiple systems to aid in answering questions and resolving issues. All Resolution Specialists must have the ability to communicate professionally in a conversational manner while utilizing all available resources to ensure customer satisfaction. To ex…