Area Service Manager - Indoor Retail and Payments

Allocate breakdown, preventive maintenance, installation, and project jobs to field engineers in a timely manner Monitor and download pending complaints from FSM/ERP systems at regular intervals Update complaint status, engineer feedback, and service activities in CRM/FSM and customer portals Coordinate with stores for timely dispatch and reconciliation of required spares Track and update spares requirements based on field engineer feedback from retail outlets Follow up with engineers for timel…