Description Basic Function Work Type - Back office Search for claims related documents in different systems, create a case, attach the documents to the cases created Determine if case can be resolved or must be forwarded to a Subject Matter Expert (SME) Once the case is received from SME, action cases as guided by the SME Generate letter and send it to the customer Responsibilities Primary Internal Interactions Actively participate in the team meetings, discussions and provide inputs Calibrate,…
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Source: Adzuna