About the Role: We are looking for a Customer Success Executive to manage day-to-day customer support, relationship management, and retention for our growing D2C wellness business. The ideal candidate should have strong communication skills and a genuine sense of empathy, while ensuring every customer has a smooth, satisfying experience with our brand. Key Responsibilities: 1. Manage day-to-day customer interactions across email, chat, and calls. 2. Respond to customer queries and concerns accu…