ServiceNow SPM Business Analyst

Hello All, Greetings from ZettaMine!!! Role: ServiceNow SPM Business Analyst Experience: 8 - 12 Years Location: Mumbai, PAN INDIA Notice Period: Immediate Joiners Primary Skills: ServiceNow + Business Analysis + ITSM + SAFe Agile + WSD + Now Assist + ServiceNow SPM Hiring for one of the Big 4's Clients We are looking for Immediate to 15 Days Joiners only Description Partner with business stakeholders to elicit, analyze, and document requirements for ServiceNow SPM initiatives. Translate business requirements into functional specifications, process flows, user stories, acceptance criteria, and training materials. Lead workshops for process mapping, requirement validation, and solution design. Responsibilities • Partner with business stakeholders to elicit, analyze, and document requirements • Translate business requirements into functional specifications • Lead workshops for process mapping, requirement validation, and solution design • Manage stakeholder expectations • Support testing activities • Prepare implementation documentation Requirements • 10 years of IT experience • 8 years of business analysis experience • 8 years of focused ServiceNow implementation experience • Strong understanding of ServiceNow modules • Experience with SAFe Agile framework Interested candidates share your updated CV to praneeth.n@zettamine.com or WhatsApp to 8977318915. Thanks& Regards, Praneeth