JOB TITLE: Outbound Shift In-charge (Ops) Career Function: Operations Career Framework Level: Frontline Operations Leadership Job Family / Sub-Family: Operations – Service Centre Operations Mercer Job Code: To be Assigned Career Stream / Career Level: Operations Leadership Role Code: To be Assigned Location: Branch / Service Centre (Location Agnostic) RCS Grade: N Reporting To: Service Centre In-charge Travel Required: 25% ☐ 50% ☐ 75% ☐ Job Title Outbound Shift In-charge Function Operations Rep…