Senior Group Manager - Operations - REF114860V_2026293829 - S&L

Job Description 1) Leading and spearheading end to end operations2) Client interaction - Excellent Client Management, aiming at excellent Voice of Customer (VOC) scores and basis interaction with the client help WNS gain further business and help ramp up.3) Process management - Responsible for management and coordination of overall operations, SLA delivery across all processes, quality and general administration for a very key client4) Team Management and People Development - Lead & motivate a …