Oracle Fusion Service Functional Consultant

Responsibilities: - Run discovery and design workshops with business teams for service request and work-order processes - Design and configure Oracle Fusion Service: service requests, work orders, queues, assignment rules and SLAs - Set up the customer self-service portal (Digital Customer Service) - Prepare functional designs, test scripts and training material - Lead SIT and UAT for your area and support go-live and hypercare Requirements - 6 years in enterprise applications, including Oracle…